Grrr . . . anger at technical support!!

Hey

So I am going to rant here for a bit. I have this computer that I adore (yeah that's right, I said I adore my computer, and it's hot too, what with it's blue-y purple-ish lights and all, the lights are when made me attracted to it) and I lucked out because when I bought it new I got this really awesome deal where if I paid like $75 I could get this hp all in one printer/scanner/fax thing, plus I got a rebate for it. So you know sweet deal, rock on. And I had no problems with it up until last week. For a long time we had no black ink (millions of papers at college have a way of doing that to your ink), so we went to this island ink place and got it refilled for like $17 which I was quite happy about b/c as you know a new cartridge is like $50. Then I needed to print something for my dad. But it would work. So today I thought I'd try the troubleshooting bs to see if that would work. And after like 3 times through that, uninstalling and re-installing my printer, still no go. So I was like AHA! I'll call hp customer service. Of course it was like $34.99 or $60 something for any kind of help. Great. Thanks a lot. So the lady on the phone was like, well, go to the website and someone will help you over a messenger service. So that's great, but I make the mistake of telling this guy that I had my ink cartridge refilled. And he goes on to tell me that HP does not support the refilling of ink cartridges b/c different formulations might mess up the printer blah blah blah. And I'm like ok but it's too late for that, I don't think that that's the problem. And then he asks if the problems started since I refilled the ink, and I say yeah it was at the same time. And then he goes YET AGAIN into the friggin "HP doesn't support having cartridges refilled, and it isn't under warranty, blah blah blah". As if I can change that now. And as if they don't pay him to say that because he works for HP and they want to rape me with their excessive cartridge fees. Grrrr. And guess what? My printer still isn't fixed. BAH!! Good for nothing support people . . . you pay like $2000 for their products and what do the give you? Bullshit and no help. GAH!